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Do you ship to Parcel Lockers?

No, we no longer ship out to Parcel Lockers. Due to the high level of their use for fraud and lack of identification checks often involved we will not ship to Parcel Lockers. If you place an order and then want it shipped to a parcel locker and the order is cancelled or refunded, please […]

When will my online Order arrive?

Short answer: Usually 2-3 weekdays when shipped to a metro area. For Rural Areas, shipping may take longer. We make all efforts to ensure web orders are dispatched quickly, however there are some considerations detailed here: We only process Orders for postal delivery during the hours of Monday to Friday from 10.30am to 3pm as we must […]

Do you ship orders Internationally?

No, We do not ship internationally – We only ship website orders within Australia. We offer free shipping anywhere in Australia for orders over $100!  

I just received my Order and the product has been opened – what gives?

Black Knight Erotica tests the operation of all Battery Operated Sex Toys before sale at the in-store counter, and before we ship Online Orders out. We do this to avoid customer disappointment and costs for returning faulty items for inspection. This process of opening and testing the toy is performed with the utmost care and hygienic methods. All our […]

Do you ship Online Orders discreetly?

Yes! We always ship your Online Orders in a “Fastway Courier” when in national metro and surrounding areas, and for rural areas or PO Boxes we use “Australia Post” Standard Postage satchels. Larger orders we ship in plain cardboard boxes using standard post. Delivery Limitations and Caveats: Please note that Fastway couriers cannot deliver to […]

Do you offer Free Shipping / Free Postage if I spend enough?

Yes! we offer Free Shipping anywhere in Australia for orders totalling $100AUD or over provided your order doesn’t contain any “Pickup Only” products. Free Shipping will become an option during checkout once your cart has $100 or over worth of items in it. If your cart contains “pickup-only” products, it will default to store pickup […]

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